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olivia54
Apr 05, 2022
In Education Forum
This standard specifies the requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). It represents a consolidated set of management procedures that constitutes a service management system for the productive distribution of services to the business and its stakeholders. ISO Information Technology Management System describes specifications for the service providers to organize, initiate, execute, control, observe, measure, preserve and develop a Service Management System. This standard specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). It represents the consolidated set of management procedures that constitutes a service management system for the productive distribution of services to the business and its stakeholders. iso 20000 certification
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